Support Associate (Weekend Support)
PublicSq.
PublicSq.
West Palm Beach, FL West Palm Beach, FL Estimated:
$39K - $49.
3K a year Estimated:
$39K - $49.
3K a year 12 hours ago 12 hours ago 12 hours ago PublicSq.
Company Values 1.
We are united in our commitment to freedom and truth - that's what makes us Americans.
2.
We will always protect the family unit and celebrate the sanctity of every life.
3.
We believe small business and the communities who support them are the backbone of our economy.
4.
We believe in the greatness of this Nation and will always fight to defend it.
5.
Our Constitution is non-negotiable - government isn't the source of our rights, so it can't take them away.
Note:
The schedule for this role is Wednesday through Sunday.
Weekend hours are lighter at 6 hours each day.
A support associate is deeply involved within the realm of user experience, seeking to alleviate any frustrations with optimism, any bugs with solutions, and any excitement with matched enthusiasm.
Their job is to thoroughly understand the app in order to help improve it, so as to guide users through it and to communicate any current issues.
This role will daily offer the chance to flex one's people person and communication skills, and it offers the unique opportunity to join a rapidly growing, freedom-loving company! The support associate will help aid in the response of support requests alongside the Support Manager and team, carry out user and business requests, as well as assist in optimizing our support systems and the PublicSq.
App.
Due to the amount of volume we are experiencing right now, the hiring need is for at least some weekend coverage.
Ideally one day and perhaps as much as two days weekend coverage for this role.
Roles & Responsibilities Respond to support tickets in Intercom, assessing each issue and replying accordingly, joyfully, and in a timely manner Managing user data safely and securely Updating business listings Escalation of issues to the appropriate teams Logging app feedback from users for our Product Team Qualifications Experience in the customer service field Computer Software Experience (logging and updating trouble tickets via a software app) Team player Willing to pivot Intercom experience is a plus PublicSq.
is connecting freedom-loving Americans with the companies that share their values.
The company is a well-funded startup seeking to restore the republic of America by bringing freedom back into the mainstream.
We are an app and website that launched in the Fall of 2021, that is connecting freedom-loving Americans with the community, and companies that share their values.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
PublicSq.
West Palm Beach, FL West Palm Beach, FL Estimated:
$39K - $49.
3K a year Estimated:
$39K - $49.
3K a year 12 hours ago 12 hours ago 12 hours ago PublicSq.
Company Values 1.
We are united in our commitment to freedom and truth - that's what makes us Americans.
2.
We will always protect the family unit and celebrate the sanctity of every life.
3.
We believe small business and the communities who support them are the backbone of our economy.
4.
We believe in the greatness of this Nation and will always fight to defend it.
5.
Our Constitution is non-negotiable - government isn't the source of our rights, so it can't take them away.
Note:
The schedule for this role is Wednesday through Sunday.
Weekend hours are lighter at 6 hours each day.
A support associate is deeply involved within the realm of user experience, seeking to alleviate any frustrations with optimism, any bugs with solutions, and any excitement with matched enthusiasm.
Their job is to thoroughly understand the app in order to help improve it, so as to guide users through it and to communicate any current issues.
This role will daily offer the chance to flex one's people person and communication skills, and it offers the unique opportunity to join a rapidly growing, freedom-loving company! The support associate will help aid in the response of support requests alongside the Support Manager and team, carry out user and business requests, as well as assist in optimizing our support systems and the PublicSq.
App.
Due to the amount of volume we are experiencing right now, the hiring need is for at least some weekend coverage.
Ideally one day and perhaps as much as two days weekend coverage for this role.
Roles & Responsibilities Respond to support tickets in Intercom, assessing each issue and replying accordingly, joyfully, and in a timely manner Managing user data safely and securely Updating business listings Escalation of issues to the appropriate teams Logging app feedback from users for our Product Team Qualifications Experience in the customer service field Computer Software Experience (logging and updating trouble tickets via a software app) Team player Willing to pivot Intercom experience is a plus PublicSq.
is connecting freedom-loving Americans with the companies that share their values.
The company is a well-funded startup seeking to restore the republic of America by bringing freedom back into the mainstream.
We are an app and website that launched in the Fall of 2021, that is connecting freedom-loving Americans with the community, and companies that share their values.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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