Customer Service Representative
RLY INSURANCE GROUP LLC RLY INSURANCE GROUP LLC West Palm Beach, FL West Palm Beach, FL Full-time Full-time $15 - $25 an hour $15 - $25 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department - Handle outbound calls to follow up on customer inquiries or resolve issues - Upsell products and services to customers when appropriate - Maintain accurate and detailed customer records - Assist with order processing and tracking - Handle customer complaints and ensure timely resolution - Provide product information and answer any questions customers may have Skills:
- Strong customer service skills with the ability to handle difficult situations professionally - Excellent verbal and written communication skills in English and Spanish - Proficient in using phone systems and maintaining proper phone etiquette - Ability to analyze customer needs and provide appropriate solutions - Multilingual abilities are a plus - Sales experience is preferred but not required This is an exciting opportunity for a motivated individual who enjoys providing excellent customer service.
We offer competitive compensation, a supportive work environment, and opportunities for career growth.
If you are a dedicated professional with strong communication skills, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$15.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
On-the-job training Experience level:
1 year 2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department - Handle outbound calls to follow up on customer inquiries or resolve issues - Upsell products and services to customers when appropriate - Maintain accurate and detailed customer records - Assist with order processing and tracking - Handle customer complaints and ensure timely resolution - Provide product information and answer any questions customers may have Skills:
- Strong customer service skills with the ability to handle difficult situations professionally - Excellent verbal and written communication skills in English and Spanish - Proficient in using phone systems and maintaining proper phone etiquette - Ability to analyze customer needs and provide appropriate solutions - Multilingual abilities are a plus - Sales experience is preferred but not required This is an exciting opportunity for a motivated individual who enjoys providing excellent customer service.
We offer competitive compensation, a supportive work environment, and opportunities for career growth.
If you are a dedicated professional with strong communication skills, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$15.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
On-the-job training Experience level:
1 year 2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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