BMW SERVICE ADVISOR
3.
2 West Palm Beach, FL West Palm Beach, FL Full-time Full-time $75,000 - $150,000 a year $75,000 - $150,000 a year 7 days ago 7 days ago 7 days ago Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for a career with an extraordinary company where opportunity has no limit? Then Braman Motorcars is the perfect career choice! Braman Motorcars is committed to developing lasting relationships with our clients as well as our employees.
Since 1971, we have earned an impressive reputation for customer service excellence through our people.
We recognize that our employees are the key to our success! Braman Motorcars BMW, located in West Palm Beach, Florida, has immediate openings for experienced Service Advisors who have high line automotive service advisor experience, the ability to multi-task and superior customer service skills.
Only the Best of the Best need apply! Fantastic growth opportunity! 2
Years experience required as a Service Advisor with a high line automotive brand, preferably BMW.
Major
Responsibilities:
Promote the sales of parts and labor Identify and understand the customer's service needs Understand the product and service lines Document the service needs and repair information and vehicle condition upon arrival by completing walk around inspection in the service drive.
Ensure the repair order is accurate and complete Inspect the vehicle to make sure it is ready for return to the customer Ensure warranty repairs and approve adjustments within standard warranty periods Coordinate with team leader and technician by going to the shop on a frequent basis to determine date of delivery when work is completed.
Advise customer of early or late delivery, or of additional repairs.
Maintain customer follow-up system according to guidelines Ensure service level provided to the customer is worthy of achieving CSI scores of 96.
1 or better Opening and closing car doors (between 10-15 pounds) Lifting and closing Hoods ((between 10-15 pounds) Abilities required:
Ability to stand for extended periods of time working on computer screen and greeting customers and visiting foremen and technicians in the shop.
Mechanical aptitude to understand customer's service needs Good communication skills with customers in person, on the telephone and via email.
Ability to get in and out of vehicles Ability to safely and legally operate a vehicle on public thoroughfare Tasks:
Properly perform diagnosis, whether maintenance or repairs, for customer Verify all authorized work completed and quality check Receive accurate estimate and parts availability from technician Maintain a clean driving record and valid driver's license Keep informed and current with all service-related factory communications Job Type:
Full-time Pay:
$75,000.
00 - $150,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
10 hour shift 8 hour shift Day shift Evening shift Application Question(s):
Do you have authorization to work in the United States? Education:
High school or equivalent (Required)
Experience:
BMW Service Advisor:
1 year (Preferred) high line automotive service advisor:
3 years (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 West Palm Beach, FL West Palm Beach, FL Full-time Full-time $75,000 - $150,000 a year $75,000 - $150,000 a year 7 days ago 7 days ago 7 days ago Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for a career with an extraordinary company where opportunity has no limit? Then Braman Motorcars is the perfect career choice! Braman Motorcars is committed to developing lasting relationships with our clients as well as our employees.
Since 1971, we have earned an impressive reputation for customer service excellence through our people.
We recognize that our employees are the key to our success! Braman Motorcars BMW, located in West Palm Beach, Florida, has immediate openings for experienced Service Advisors who have high line automotive service advisor experience, the ability to multi-task and superior customer service skills.
Only the Best of the Best need apply! Fantastic growth opportunity! 2
Years experience required as a Service Advisor with a high line automotive brand, preferably BMW.
Major
Responsibilities:
Promote the sales of parts and labor Identify and understand the customer's service needs Understand the product and service lines Document the service needs and repair information and vehicle condition upon arrival by completing walk around inspection in the service drive.
Ensure the repair order is accurate and complete Inspect the vehicle to make sure it is ready for return to the customer Ensure warranty repairs and approve adjustments within standard warranty periods Coordinate with team leader and technician by going to the shop on a frequent basis to determine date of delivery when work is completed.
Advise customer of early or late delivery, or of additional repairs.
Maintain customer follow-up system according to guidelines Ensure service level provided to the customer is worthy of achieving CSI scores of 96.
1 or better Opening and closing car doors (between 10-15 pounds) Lifting and closing Hoods ((between 10-15 pounds) Abilities required:
Ability to stand for extended periods of time working on computer screen and greeting customers and visiting foremen and technicians in the shop.
Mechanical aptitude to understand customer's service needs Good communication skills with customers in person, on the telephone and via email.
Ability to get in and out of vehicles Ability to safely and legally operate a vehicle on public thoroughfare Tasks:
Properly perform diagnosis, whether maintenance or repairs, for customer Verify all authorized work completed and quality check Receive accurate estimate and parts availability from technician Maintain a clean driving record and valid driver's license Keep informed and current with all service-related factory communications Job Type:
Full-time Pay:
$75,000.
00 - $150,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
10 hour shift 8 hour shift Day shift Evening shift Application Question(s):
Do you have authorization to work in the United States? Education:
High school or equivalent (Required)
Experience:
BMW Service Advisor:
1 year (Preferred) high line automotive service advisor:
3 years (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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