MISSION SUPPORT ASSISTANT
Organizational Location:
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Miami Field Office, located in West Palm Beach, FL. This position will allow you to use your expertise in administration to provide substantive clerical support to CBP management. This position starts at a salary of $41,459.00 (GS-6, Step 1) to $59,888.00 (GS-7, Step 10) with promotion potential to $59,888 (GS-7 Step 10). Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures. In this position, you will strengthen the Department's ability to protect the homeland by joining a valuable team of administrative professionals. Typical work assignments include:
Providing substantive administrative and clerical support requiring the application of fundamental principles, concepts, techniques, and guidelines in one or more mission support functions in Office of Field Operations (OFO), including, but not limited to budget, human resources, procurement, OWCP, property and travel. Assisting managers and staff with reports, annual physical inventory, purchase orders, payment of invoices, receipt of goods and services, maintenance of records, timekeeping, mail, and other duties as assigned. Gathering and compiling data to be used in evaluating areas for process improvements and entering data into database programs. Reconciling discrepancies or inconsistencies. Identifying ways to improve the efficiency and effectiveness of services at the local level.
Experience:
You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Preparing budget requests by compiling data and preparing justification statements. Coordinating and monitoring the organization's property management and space utilization programs. Providing assistance with various Human Resources procedures and resolving discrepancies. Participating in preparing workload and productivity reports, gathering and compiling data to be used in evaluating areas for process improvements. Assisting users with software, hardware, and automation problems.
Experience:
You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Coordinating, developing, drafting, and disseminating information material to various target audiences and/or employees to inform and maintain awareness of agency plans and programs. Tracking budget transactions such as obligations, expenditures, transfers and reimbursements in order to ascertain the status of funds. Acting as a liaison between the organization and other vendors in order to resolve routine problems and determine their causes. Leading annual physical inventory of non-expendable property and equipment, reconciling discrepancies, and maintaining documentation. Advising management of payroll changes, and working to resolve payroll problems with the national payroll staff. Education Substitution:
There is NO education substitution at the GS-6 or GS-7 grade levels for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/21/2020. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link. Residency:
There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. Reasonable Accommodation Requests:
If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Miami Field Office, located in West Palm Beach, FL. This position will allow you to use your expertise in administration to provide substantive clerical support to CBP management. This position starts at a salary of $41,459.00 (GS-6, Step 1) to $59,888.00 (GS-7, Step 10) with promotion potential to $59,888 (GS-7 Step 10). Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures. In this position, you will strengthen the Department's ability to protect the homeland by joining a valuable team of administrative professionals. Typical work assignments include:
Providing substantive administrative and clerical support requiring the application of fundamental principles, concepts, techniques, and guidelines in one or more mission support functions in Office of Field Operations (OFO), including, but not limited to budget, human resources, procurement, OWCP, property and travel. Assisting managers and staff with reports, annual physical inventory, purchase orders, payment of invoices, receipt of goods and services, maintenance of records, timekeeping, mail, and other duties as assigned. Gathering and compiling data to be used in evaluating areas for process improvements and entering data into database programs. Reconciling discrepancies or inconsistencies. Identifying ways to improve the efficiency and effectiveness of services at the local level.
Experience:
You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Preparing budget requests by compiling data and preparing justification statements. Coordinating and monitoring the organization's property management and space utilization programs. Providing assistance with various Human Resources procedures and resolving discrepancies. Participating in preparing workload and productivity reports, gathering and compiling data to be used in evaluating areas for process improvements. Assisting users with software, hardware, and automation problems.
Experience:
You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Coordinating, developing, drafting, and disseminating information material to various target audiences and/or employees to inform and maintain awareness of agency plans and programs. Tracking budget transactions such as obligations, expenditures, transfers and reimbursements in order to ascertain the status of funds. Acting as a liaison between the organization and other vendors in order to resolve routine problems and determine their causes. Leading annual physical inventory of non-expendable property and equipment, reconciling discrepancies, and maintaining documentation. Advising management of payroll changes, and working to resolve payroll problems with the national payroll staff. Education Substitution:
There is NO education substitution at the GS-6 or GS-7 grade levels for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/21/2020. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link. Residency:
There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. Reasonable Accommodation Requests:
If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$41,459 to $59,888 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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